We're working on it...
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Show posts MenuQuote from: dweezil2 on 11 May, 2017, 10:05:47 AM
Working now, phew!!!!!
Quote from: vark on 29 April, 2017, 11:30:58 AM
Hi,
I had the idea that Sláine Psychopom HC was scheduled for the 4th of May but I cannot find it on the webshop. Does the preorder have a dedicated section?
Thanks in advance for a reply.
Quote from: The Adventurer on 12 April, 2017, 03:22:38 AMQuote from: 2000ADWebDroid on 11 April, 2017, 04:02:47 PMThanks for the update. I look forward to switching back to the online store instead of using the Rebellion Account portal.Quote from: The Adventurer on 22 March, 2017, 06:16:41 PM
I'd also like a way to toggle the whole store to Show digital pricing/digital content, as it seems to default to print.
Which means if I'm looking at a list of Progs for sale it shows 'add to basket' instead of 'purchased' since I haven't bought a print copy, only a digital one.
We're on that already, the idea being that you will be able to choose to display all content, or filter on just displaying digital or just print content (though things like Clothing and Merchandise will always display), though we'll still indicate when the alternate version is also available (e.g. perhaps by showing that format greyed-out) - this way it will also be quicker to add multiple different products to the basket, as you won't have to select the format each time.
Hope to have this work done in the weeks following Easter, it's a little more complicated to do than you might think, otherwise we would have done this already.
Quote from: The Adventurer on 22 March, 2017, 06:16:41 PM
I'd also like a way to toggle the whole store to Show digital pricing/digital content, as it seems to default to print.
Which means if I'm looking at a list of Progs for sale it shows 'add to basket' instead of 'purchased' since I haven't bought a print copy, only a digital one.
Quote from: Dan Banks on 22 March, 2017, 12:27:24 PM
Hi,
In the 2000AD Rebellion digital shop download section (https://account.rebellion.co.uk/2000ad/download), you can sort your downloads but it would be really nice if you could filter them too. Even just a simple filter like type: {Progs, Megs, Graphic Novels}, would be crazy useful. I've got about 3 years worth of progs and megs in my account so finding a graphic novel that I bought even a year ago can be a bit fiddly.
Just a suggestion
Apart from this I actually massively prefer this new digital portal to the old 2000AD shop, so congrats!
Cheers,
Dan
Quote from: 2000ADWebDroid on 22 February, 2017, 03:34:02 PM
We're looking into this, it's to do with the way Apple has automatically increased prices recently. For now there is a workaround, all non-special digital Progs are only £1.99 on the 2000 AD web shop (if in the UK), and any purchases made there will be available to download from within the iOS app, assuming you've used the same login for both. Even Android users can save money this way too.
https://shop.2000ad.com/catalogue/2000-ad/2017
Quote from: IndigoPrime on 31 January, 2017, 11:31:09 AM
Yes, that's what I meant. On a standard web page, you flick and the screen continues scrolling. This isn't anything that's implemented – it just is. So whatever scripting you're using is overriding the default behaviour, and makes the shop feel really weird and 'sticky'. (The net result is the site feels oddly broken on Apple devices, despite looking the part when static.)
Quote from: 2000ADWebDroid on 30 January, 2017, 05:42:48 PMQuote from: IndigoPrime on 28 January, 2017, 07:50:29 PM
Scrolling is weird on iPhone. It works only when you physically drag, which is unlike other websites and feels off.
Hi - do you mean that there's very little "inertial"/momentum scrolling? I think I see what you mean, we'll take a look to see if there's anything we can do about this, I think there may be.
Quote from: IndigoPrime on 28 January, 2017, 07:50:29 PM
Scrolling is weird on iPhone. It works only when you physically drag, which is unlike other websites and feels off.
Quote from: 2000ADWebDroid on 25 January, 2017, 11:34:10 AMQuote from: 2000ADWebDroid on 24 January, 2017, 10:56:18 AMQuote from: blixab on 23 January, 2017, 06:15:10 PMQuote from: 2000ADWebDroid on 23 January, 2017, 03:25:59 PMQuote from: blixab on 21 January, 2017, 02:44:12 PM
I couldn't get any further than checkout. When I clicked that icon it went no further...
Hi blixab - when you say "it went no further" after you clicked the "proceed to checkout" button, what happened? Did it not display the "Review Order" page, or was there some other issue? Was any error message displayed?
If you could send an email to shop@2000adonline.com with more details, including what you were trying to buy, we can investigate this further for you.
Just had another go, this time with something else loaded and exactly the same - doesn't go to the "Review order" page - mail sent.
I've replied to your email. We've had a coupe of other customers report the same, but we can't replicate the problem here, it just works. It may be an issue with specific web browsers, so if anyone is experiencing this, please let us know which (e.g. Chrome, Firefox, Safari, Internet Explorer, Edge) and which platform (PC, Mac, iOS, Android etc.) you're using, as well as whether you have Javascript enabled (should be by default) or any browser extensions/plugins installed.
BTW this is not fixed yet for Safari and Firefox on a Mac yet (we're working on it), but another Mac user who reported a similar problem found a workaround and was able to place an order using the Google Chrome web browser on his Mac – so if you're a Mac user and wish to place an order before we're able to test and roll out a fix, you could just download and install Google Chrome: https://www.google.com/chrome/browser/desktop/
Quote from: 2000ADWebDroid on 24 January, 2017, 10:56:18 AMQuote from: blixab on 23 January, 2017, 06:15:10 PMQuote from: 2000ADWebDroid on 23 January, 2017, 03:25:59 PMQuote from: blixab on 21 January, 2017, 02:44:12 PM
I couldn't get any further than checkout. When I clicked that icon it went no further...
Hi blixab - when you say "it went no further" after you clicked the "proceed to checkout" button, what happened? Did it not display the "Review Order" page, or was there some other issue? Was any error message displayed?
If you could send an email to shop@2000adonline.com with more details, including what you were trying to buy, we can investigate this further for you.
Just had another go, this time with something else loaded and exactly the same - doesn't go to the "Review order" page - mail sent.
I've replied to your email. We've had a coupe of other customers report the same, but we can't replicate the problem here, it just works. It may be an issue with specific web browsers, so if anyone is experiencing this, please let us know which (e.g. Chrome, Firefox, Safari, Internet Explorer, Edge) and which platform (PC, Mac, iOS, Android etc.) you're using, as well as whether you have Javascript enabled (should be by default) or any browser extensions/plugins installed.