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Messages - bernardsfingers

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1
Announcements / Re: 2000 AD - The Ultimate Collection
« on: 05 October, 2018, 10:57:45 am »
I just got a response via Facebook:
We have reactivated your account and opted you out from receiving specials . you will get issues as normal no specials will be added or sent to you.

I only messaged them last night so pretty quick response. Still pretty amazed that they'd cancelled my subscription without being asked. I guess I now need to wait to see if they've ballsed up my subscription now.

2
Announcements / Re: 2000 AD - The Ultimate Collection
« on: 04 October, 2018, 09:53:23 pm »
The email also came from hachetted400cancellations@jacklinservice.com so looks they genuinely have cancelled my subscription despite the subject field & email itself clearly stating 2000AD Covers Special & the email not mentioning the words subscription or cancel once. Jesus that's ridiculous!

3
Announcements / Re: 2000 AD - The Ultimate Collection
« on: 04 October, 2018, 09:44:19 pm »
It still says 'running' but I assume that might not update straight away. When I emailed to cancel the first covers book the response said:
Kindly note you have been opted out from receiving the special.

Whereas this didn't mention the special at all, just the subscription. I'm wondering if they can actually be that terrible to cancel a subscription when my email clearly stated that I didn't want to receive the covers book.

4
Announcements / Re: 2000 AD - The Ultimate Collection
« on: 04 October, 2018, 09:31:55 pm »
Also, I still have no idea if I'm subscribed again or not and no-one will tell me. Sigh
Well I've emailed them to say I don't want the covers special (again) & had this response today (2 weeks after my email was sent):

xxxxxxxx
Thank you for taking the time to write to us .

Subscriber Number:

Kindly be advised that we hyave cancelled your subscription and no further issues will be allocated to you.

If you require any  additional information , please feel free to contact us .

Kind regards

Lee
Customer Care
xxxxxxxx

It's not clear whether they have actually cancelled my Ultimate Collection subscription or just the covers book (which was clearly stated in my email but isn't mentioned anywhere in the response above). Based on their noted incompetence I'm concerned that it's the former rather than the latter. If anyone can confirm they've received a similar response to their request to not be sent the covers book it would be slightly reassuring at least.

5
Announcements / Re: 2000 AD - The Ultimate Collection
« on: 28 September, 2018, 12:19:27 pm »
Actually I've just read the letter & it's almost exactly the same as the previous one - i.e. contact us to cancel receiving this item you never showed any interest in the last time we sent this letter. Bit pissed off - thought they might have had a different letter for people who contacted to cancel previously asking if they'd contact if they'd changed their minds. Obviously that would be too sensible/complicated - I hope there's not a similar disaster waiting subscribers!

6
Announcements / Re: 2000 AD - The Ultimate Collection
« on: 28 September, 2018, 12:12:41 pm »
My copies of 27 & 28 just arrived - although I've not opened the packet yet so haven't read the letter yet.

7
Announcements / Re: 2000 AD - The Ultimate Collection
« on: 27 September, 2018, 01:56:00 pm »
I'm utterly confused by the responses I've had from Hatchette recently.

Had contacted them as I had yet to receive the Nemesis figurine. First e-mail they told me it would be dispatched and received with my next order. Didn't arrive, so I e-mailed again and was told I wasn't a Premium subscriber. I've received all the Premium subscriber gifts thus far, but now I appear to have been downgraded, and the fact it takes a good week or two for a response doesn't help.
The premium subscription has only had 2 gifts so far - the Nemesis figure & the Judge Death figure. There's also the covers book which was entirely unrelated to the premium subscription. All the other gifts were part of the standard subscription.

8
Announcements / Re: 2000 AD - The Ultimate Collection
« on: 31 July, 2018, 09:50:39 pm »
Any premium subscribers got the Death figurine yet? My account says it was sent out with issues 23 and 24. Got those books yesterday but no sign of the figurine yet.
I also received 23 & 24 yesterday but no figurine as yet. I'm guessing no-one has got there's yet as there's none listed on eBay for £100 so far! ;-)

9
Announcements / Re: 2000 AD - The Ultimate Collection
« on: 27 July, 2018, 10:55:29 am »
Actually, further to this I just checked my hachette account & it's showing that issues 23 & 24 are currently being dispatched (as of 20th July) along with Premium figure 2 - which doesn't match the schedule on their website.

10
Announcements / Re: 2000 AD - The Ultimate Collection
« on: 25 July, 2018, 04:53:15 pm »
Hi ... I was just wondering if anyone knows when the premium subcription (ha!j figurines are supposed to be released .
From the Ultimate Collection site:
Your first premium subscription gift will arrive with your delivery of issues 11 and 12 and then you will receive your next figurine every 7th delivery thereafter.

So I guess the next one is due with issue 25/26.

11
Announcements / Re: 2000 AD - The Ultimate Collection
« on: 03 March, 2018, 02:36:21 pm »
I’m not a subscriber so I assume I can’t get these.

What I already have is the art of Judge Dredd book from a few years ago.  I am guessing there will be a fair amount of overlap with that(?)
The letter states that it's a special price for subscribers so would assume that they'll be available to non-subscribers at some point, but I guess you'd then need to pay more than the 'special offer' bargain price of £15 per issue if you wanted them.

I'd have been more interested in them if they were bigger books but 64pgs seems a bit limited to cover a decade of a weekly comic. Doesn't the Ultimate Collection already include reprints of some of the relevant covers, so a covers special edition will either have to exclude any covers which have already been reprinted or else duplicate some covers that have already been printed in the standard issues. Either way its not an ideal situation.

I'd have preferred something like a series of sketchbooks, like the 64pg book which is one of the upcoming subscriber gifts.

12
Announcements / Re: 2000 AD - The Ultimate Collection
« on: 03 March, 2018, 11:23:26 am »
£15 for all 4 then I'd have said yes but I've cancelled mine - paying 50% more than a standard volume for around 75% less content isn't a good deal, & a book of random covers is non-essential for me.

13
Announcements / Re: 2000 AD - The Ultimate Collection
« on: 08 February, 2018, 06:08:57 pm »
That does look slim.
Fair enough.
I'm still having it!  :D
Yeah sorry the page count is in the letter as stated but above but didn't realise that detail hadn't been included in the post. I think I'll be opting out as £15 for a book 1/4 the size of a standard issue seems a bit excessive.

14
Announcements / Re: 2000 AD - The Ultimate Collection
« on: 08 February, 2018, 04:09:14 pm »
Also there's a letter about these Decade-Themed Covers Gallery books - there will be four, one for each decade the prog has been running and the first to come with next month's delivery.

You will need to opt out via email or phone if you don't want the book. They cost £14.99.
Any idea if that's £14.99 for all 4 books or £14.99 per single book - as £15 for one 64pg book seems pretty pricey compared to the standard price of an issue.

15
Announcements / Re: 2000 AD - The Ultimate Collection
« on: 29 September, 2017, 11:21:51 am »

 Anyone gone premium? I'm looking forward to getting the first figurine (Nemesis) and I think I've worked it out that it should come in January/February? then August/September for Death, March 2018 Halo, October Rogue, May 2019 Dante and finally December 2019 Dredd.
Maybe +1 year to the years you've mentioned.

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