Welcome, Guest. Please login or register.

Login with username, password and session length
 

Author Topic: Judge Dredd: The Mega Collection discussion thread  (Read 398996 times)

Jade Falcon

  • Member
  • Sentient Tea Bot
  • **
  • Posts: 272
    • View Profile
Re: Judge Dredd: The Mega Collection discussion thread
« Reply #4125 on: 15 August, 2018, 10:23:20 pm »
Sorry for the double post and necro, but that's the 15th of August now, and still no reply.  There was an acknowlesdgement of the original mail but there's been no response.  This isn't exactly good customer service.  I think I will get back in contact.

Dash Decent

  • Member
  • Evil Cyborg
  • ****
  • Posts: 2276
    • View Profile
Re: Judge Dredd: The Mega Collection discussion thread
« Reply #4126 on: 30 August, 2018, 05:21:36 am »
Hatchette have advised they've lined up a new Aussie distributor (the last one having gone under down under).  Hopefully we'll get our missing vol 73 or 75 or whatever it was soon...!

Jade Falcon

  • Member
  • Sentient Tea Bot
  • **
  • Posts: 272
    • View Profile
Re: Judge Dredd: The Mega Collection discussion thread
« Reply #4127 on: 30 August, 2018, 09:31:33 pm »
And still no damned response, any advice anyone?

moogie101

  • Member
  • Sub Basement Sewer Unit
  • *
  • Posts: 26
    • View Profile
Re: Judge Dredd: The Mega Collection discussion thread
« Reply #4128 on: 30 August, 2018, 09:37:52 pm »
And still no damned response, any advice anyone?

I'm in a similar position, keep getting promised they'll send me out a copy of the reprinted 44 so the spines match up but still nothing.

Love the books but the customer service is terrible

Dash Decent

  • Member
  • Evil Cyborg
  • ****
  • Posts: 2276
    • View Profile
Re: Judge Dredd: The Mega Collection discussion thread
« Reply #4129 on: 01 September, 2018, 03:19:43 am »
I wonder if they'll try and go on to offer the 2000AD collection in Australia or just drop it.

Max Headroom

  • Member
  • Page Numbering Droid
  • **
  • Posts: 184
    • View Profile
Re: Judge Dredd: The Mega Collection discussion thread
« Reply #4130 on: 13 September, 2018, 11:43:20 am »
Please can someone post the phone number for Hachette  so that I can order some back issues directly from them? Thank you.

Tomwe

  • Member
  • Sentient Tea Bot
  • **
  • Posts: 354
    • View Profile
Re: Judge Dredd: The Mega Collection discussion thread
« Reply #4131 on: 13 September, 2018, 12:58:00 pm »
Please can someone post the phone number for Hachette  so that I can order some back issues directly from them? Thank you.
My original JDMC sub email says it's: 0333 300 1510 / ROI 0333 300 1511

Bolt-01

  • Global Moderator
  • CALL-ME-KENNETH!
  • *****
  • Posts: 10408
  • It ain't called ZARJAZ fer nuthin'!
    • View Profile
    • FutureQuake Press
Re: Judge Dredd: The Mega Collection discussion thread
« Reply #4132 on: 13 September, 2018, 01:55:31 pm »
MaxHeadroom- why not order the volumes from the Hachette webshop?

Hachette shop

robert_ellis

  • Member
  • Prog Stacking Droid
  • ***
  • Posts: 695
    • View Profile
Re: Judge Dredd: The Mega Collection discussion thread
« Reply #4133 on: 13 September, 2018, 03:51:35 pm »
Never ring Hachette. Ever.

dweezil2

  • Member
  • Battle Hardened War Robot
  • ****
  • Posts: 4523
  • Credit Cards Accepted.
    • View Profile
    • Facebook
Re: Judge Dredd: The Mega Collection discussion thread
« Reply #4134 on: 13 September, 2018, 04:04:03 pm »
Never ring Hachette. Ever.

Just for balance, I must say that the person who dealt with my query, a duplicated book in an order, was very helpful and dealt with my issue successfully, with the correct volume being sent out very shortly.

Maybe I was one of the lucky ones?

robert_ellis

  • Member
  • Prog Stacking Droid
  • ***
  • Posts: 695
    • View Profile
Re: Judge Dredd: The Mega Collection discussion thread
« Reply #4135 on: 13 September, 2018, 04:17:47 pm »
I’ve stuck to messenger after one terrible phone call. I’ve always had books & breakages replaced pretty simply. I can only imagine how many different series/books/figurines/build-your-own-R2D2 type questions these guys have to deal with.

Mattofthespurs

  • Member
  • Posting Machine
  • ***
  • Posts: 1678
    • View Profile
Re: Judge Dredd: The Mega Collection discussion thread
« Reply #4136 on: 13 September, 2018, 06:27:24 pm »
I've had several phones calls with them. The CS operator has always been excellent. The line and the accent...Not so much.

Eaglemoss have theirs based in the UK which helps. Their waiting times...Not so much.