I last had a physical subscription in 2016 .
When i go to my account subscription section i only have the option to renew rather than delete or add a new subscription
Ideally i would like to change my subscription type from what i had previously but I have tried several times to click renew but i keep getting an error message telling me to retry or contact the team which i have done.
I have also update my payment card as old one was out of date.
I am sure the subs team are super busy at the moment which i totally appreciate and that they will get back to me at some point but just wanted to see if this was a known issue?
When i go to my account subscription section i only have the option to renew rather than delete or add a new subscription
Ideally i would like to change my subscription type from what i had previously but I have tried several times to click renew but i keep getting an error message telling me to retry or contact the team which i have done.
I have also update my payment card as old one was out of date.
I am sure the subs team are super busy at the moment which i totally appreciate and that they will get back to me at some point but just wanted to see if this was a known issue?