Progs are the least of it, bank cards, medical appointments, so many things have been stuffed up. It was done in anger after complaining to the Royal Mail and getting a generic "we're doing our best in difficult times" response. Was impressed that one of her staff got back to me same day with a case ref. saying they have asked RM to investigate problems in my area. Nothing else yet, but if they know the MP's sniffing about they may just put another postie on our route.