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50% subscriber discount missing from webshop account.

Started by dweezil2, 31 March, 2020, 10:49:58 PM

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dweezil2

Anyone had their 50% subscriber discount disappear from their account?

Mine seems to have gone walkies!!!!  :o
Savalas Seed Bandcamp: https://savalasseed1.bandcamp.com/releases

"He's The Law 45th anniversary music video"
https://youtu.be/qllbagBOIAo

wedgeski


IndigoPrime


dweezil2

Quote from: IndigoPrime on 01 April, 2020, 09:51:36 AM
Mine is also gone. Have enquired.

I see!

Could you let me know what the outcome is please, cheers!!!!  :)  :thumbsup:
Savalas Seed Bandcamp: https://savalasseed1.bandcamp.com/releases

"He's The Law 45th anniversary music video"
https://youtu.be/qllbagBOIAo

IndigoPrime

It's a known issue; given the nature of what's currently going on in the world, it may take some time to be rectified, and so please be patient.

dweezil2

Quote from: IndigoPrime on 01 April, 2020, 01:49:20 PM
It's a known issue; given the nature of what's currently going on in the world, it may take some time to be rectified, and so please be patient.

That's cool, as long as it's been acknowledged!

Not in any hurry!  :) :thumbsup:
Savalas Seed Bandcamp: https://savalasseed1.bandcamp.com/releases

"He's The Law 45th anniversary music video"
https://youtu.be/qllbagBOIAo

Magnetica

Does anyone know if this has been fixed yet? It's still not showing against my account 😢

IndigoPrime

Mine never reappeared. I was told to contact the shop directly, but, er, forgot.

Magnetica

I filled out the web form on the 2000AD Shop and they then reinstated the discount - in case anyone else is still having issues. It took them a few days to get round to it though because of the 🦠.

dweezil2

Quote from: Magnetica on 13 June, 2020, 08:29:18 AM
I filled out the web form on the 2000AD Shop and they then reinstated the discount - in case anyone else is still having issues. It took them a few days to get round to it though because of the 🦠.

Nice one!

I'll give them a shout once all the craziness has died down!!!!  :thumbsup:
Savalas Seed Bandcamp: https://savalasseed1.bandcamp.com/releases

"He's The Law 45th anniversary music video"
https://youtu.be/qllbagBOIAo

Dodsy

Glad I'm not the only one having this problem. I've mailed the store a few days ago but no reply as of yet....
Twitter - @dodsy84

I, Cosh

Has anyone else had this discount disappear from their account? I thought it was valid until end of August and it was definitely still there a couple of weeks ago.
We never really die.

IndigoPrime


Echidna

My voucher disappeared so I sent a message through support.2000ad.com and they restored it within a few days. Of course, it's the 31st (and a bank holiday) now, but it can't hurt to ask.

I, Cosh

Quote from: Echidna on 31 August, 2020, 01:23:17 PM
My voucher disappeared so I sent a message through support.2000ad.com and they restored it within a few days. Of course, it's the 31st (and a bank holiday) now, but it can't hurt to ask.
Ah! Not here.
We never really die.