2000 AD > Website and Forum

Please address connection timeouts in the Windows app

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wedgeski:
Hello to the software droids! Please look into continual timeouts when the Windows 2000AD app tries to connect to the store. It's a nice app but half the time I have to download directly from the website when I'd rather the app managed it for me.

Ta.

2000ADWebDroid:

--- Quote from: wedgeski on 17 November, 2019, 05:02:41 PM ---Hello to the software droids! Please look into continual timeouts when the Windows 2000AD app tries to connect to the store. It's a nice app but half the time I have to download directly from the website when I'd rather the app managed it for me.

--- End quote ---

Hi wedgeski - apologies for this, we are aware of some recent performance issues with both the apps and the web shop (which share some of the same backend code), though especially with connection issues for the former. We have taken some initial action to try to improve this situation (including giving the servers more resources), but are also currently working on a number of performance improvements to the underlying code, which hopefully will help.

wedgeski:
Excellent, thanks for your reply. :)

Tiplodocus:
When I try and connect my app I am getting some combination of the words; socket, extension and timeout.

So I've not managed to download my Christmas Prog and Meg via the app yet.

broodblik:

--- Quote from: Tiplodocus on 29 December, 2019, 12:50:04 PM ---When I try and connect my app I am getting some combination of the words; socket, extension and timeout.

So I've not managed to download my Christmas Prog and Meg via the app yet.

--- End quote ---

I have noticed the same but you can download the prog via the web shop as well

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