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Author Topic: 50% subscriber discount missing from webshop account.  (Read 2336 times)

dweezil2

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50% subscriber discount missing from webshop account.
« on: 31 March, 2020, 10:49:58 PM »
Anyone had their 50% subscriber discount disappear from their account?

Mine seems to have gone walkies!!!!  :o

wedgeski

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Re: 50% subscriber discount missing from webshop account.
« Reply #1 on: 01 April, 2020, 09:39:10 AM »
Mine's still there, expires August.

IndigoPrime

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Re: 50% subscriber discount missing from webshop account.
« Reply #2 on: 01 April, 2020, 09:51:36 AM »
Mine is also gone. Have enquired.

dweezil2

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Re: 50% subscriber discount missing from webshop account.
« Reply #3 on: 01 April, 2020, 11:07:36 AM »
Mine is also gone. Have enquired.

I see!

Could you let me know what the outcome is please, cheers!!!!  :)  :thumbsup:

IndigoPrime

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Re: 50% subscriber discount missing from webshop account.
« Reply #4 on: 01 April, 2020, 01:49:20 PM »
It’s a known issue; given the nature of what’s currently going on in the world, it may take some time to be rectified, and so please be patient.

dweezil2

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Re: 50% subscriber discount missing from webshop account.
« Reply #5 on: 01 April, 2020, 03:23:43 PM »
It’s a known issue; given the nature of what’s currently going on in the world, it may take some time to be rectified, and so please be patient.

That's cool, as long as it's been acknowledged!

Not in any hurry!  :) :thumbsup:

Magnetica

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Re: 50% subscriber discount missing from webshop account.
« Reply #6 on: 06 June, 2020, 01:59:47 PM »
Does anyone know if this has been fixed yet? It’s still not showing against my account 😢

IndigoPrime

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Re: 50% subscriber discount missing from webshop account.
« Reply #7 on: 06 June, 2020, 02:30:30 PM »
Mine never reappeared. I was told to contact the shop directly, but, er, forgot.

Magnetica

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Re: 50% subscriber discount missing from webshop account.
« Reply #8 on: 13 June, 2020, 08:29:18 AM »
I filled out the web form on the 2000AD Shop and they then reinstated the discount - in case anyone else is still having issues. It took them a few days to get round to it though because of the 🦠.

dweezil2

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Re: 50% subscriber discount missing from webshop account.
« Reply #9 on: 13 June, 2020, 10:07:11 PM »
I filled out the web form on the 2000AD Shop and they then reinstated the discount - in case anyone else is still having issues. It took them a few days to get round to it though because of the 🦠.

Nice one!

I'll give them a shout once all the craziness has died down!!!!  :thumbsup:

Dodsy

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Re: 50% subscriber discount missing from webshop account.
« Reply #10 on: 27 June, 2020, 08:26:42 AM »
Glad I'm not the only one having this problem. I've mailed the store a few days ago but no reply as of yet....
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I, Cosh

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Re: 50% subscriber discount missing from webshop account.
« Reply #11 on: 31 August, 2020, 10:12:18 AM »
Has anyone else had this discount disappear from their account? I thought it was valid until end of August and it was definitely still there a couple of weeks ago.
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IndigoPrime

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Re: 50% subscriber discount missing from webshop account.
« Reply #12 on: 31 August, 2020, 10:38:01 AM »
Mine vanished ages ago.

Echidna

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Re: 50% subscriber discount missing from webshop account.
« Reply #13 on: 31 August, 2020, 01:23:17 PM »
My voucher disappeared so I sent a message through support.2000ad.com and they restored it within a few days. Of course, it's the 31st (and a bank holiday) now, but it can't hurt to ask.

I, Cosh

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Re: 50% subscriber discount missing from webshop account.
« Reply #14 on: 31 August, 2020, 03:49:17 PM »
My voucher disappeared so I sent a message through support.2000ad.com and they restored it within a few days. Of course, it's the 31st (and a bank holiday) now, but it can't hurt to ask.
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