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General Chat => Help! => Topic started by: ukdane on 01 November, 2004, 01:12:35 AM

Title: Norton Personal Firewall MEGA URGENT HELP REQUIRED
Post by: ukdane on 01 November, 2004, 01:12:35 AM
Recently ran into a problem, which result in me having to reinstall Norton Firewall (2002) I'm running Win 2000 2nd edition as OS.
When my firewall is now enabled, I can't access any web features or email, but if I disable it I can. I've added permission to the Internet Access Controls for (amognst others) IE and Outlook Express, but still no access.
Can anyone help me with some ideas. PURLEAZE. Prutty Purleaze.
Title: Re: Norton Personal Firewall MEGA ...
Post by: Max Kon on 01 November, 2004, 01:22:08 AM
Unistall it and replace it with sygate personal fire wall. That will fix all your problems.

Link: down load it here

Title: Re: Norton Personal Firewall MEGA ...
Post by: Banners on 01 November, 2004, 02:58:19 AM
No idea, sorry. I use ZoneAlarm myself on XP SP2 - never had any probs.

M@
Title: Re: Norton Personal Firewall MEGA ...
Post by: philt on 01 November, 2004, 03:25:02 AM
I had exactly the same problen - I couldn't even deinstall it as the admin password waslocked out. The cause? I'd got the Blaster (or was it the welcher) virus. Once I'd removed that - no problems.

Might be worth checking
Title: Re: Norton Personal Firewall MEGA ...
Post by: ukdane on 01 November, 2004, 04:58:16 AM
Time for a virus check up then.
Could it be a Trojan?
Could it be to do with how the programs are linked with TCP and UDP's? I have noticed that the programs that aren't working are not connecting to TCP's? Anyone know about these, and how they work with installed programs?
Cheers
Title: Re: Norton Personal Firewall MEGA ...
Post by: ukdane on 01 November, 2004, 02:39:02 PM
I've upgraded my virus definitiions (by logging on with my firewall turned off!).

And ran the anti-virus program last night. Luckily it came back negative. No virus!

But I still can't log on- I can't use Internet Explorer, or Outlook Express. I can use Yahoo Messenger.

For some reason these programs don't seem to be able to make a TCP connection. Does anyone know how I can get this to happen? or even if it would help?

Should I try reinstalling IE and OE?

I reinstalled Firewall again this morning, but it didn't help.

Cheers Daney!


(Oh, and I didn't get a prog this morning either!!! :-( )
Title: Re: Norton Personal Firewall MEGA ...
Post by: Banners on 01 November, 2004, 03:00:21 PM
It sounds like your firewall is doing its job too well!

Seriously, why not try Zonealarm? It's free, reliable, easy to use. And if it doesn't solve your problem, then at least it points to something else rather than Norton specifically.

M@

Link: ZoneAlarm

Title: Re: Norton Personal Firewall MEGA ...
Post by: Jared Katooie on 01 November, 2004, 03:20:49 PM
Be careful. If you put two firewalls together they'll fight like bitches on heat... or so I've heard, I dont even have a firewall (incredibly stupid given the dodgy sites I visit ;p)
Title: Re: Norton Personal Firewall MEGA ...
Post by: WoD on 01 November, 2004, 03:35:38 PM
Norton firewall wouldn't run on my home PC (brand new and super fast - it was brought to it's knees by the thing).  Symantec's response was that it was something else's fault and I should track that down and uninstall it.  Gave up and went back to Zonealarm.  However, the Norton now runs very happily on my Laptop.  Go figure.

You could start up in safe mode and see how it performs - and then try the same thing but restarting different programs to see if there is a conflict with one of them.
Title: Re: Norton Personal Firewall MEGA ...
Post by: ukdane on 02 November, 2004, 07:26:00 PM
Right... Bye Bye Norton.... Hello ZoneAlarm
I've installed it, and it all seems to be working! But it's blocking 1000's of attacks!!!

So I reckon I'm gonna buy this, as well as their pest control software- to get rid of all the nastiess that their tester program found.

Anymore advice?
Title: Re: Norton Personal Firewall MEGA ...
Post by: WoD on 02 November, 2004, 07:47:12 PM
Zonealarm is a fully working package - you don't have to go for the full package if you don't want.  It's a fairly nice firewall in its own right, but the pro edition has the pop-up blocker and some additional functions.

For the record, I just use the basic edition.

Title: Re: Norton Personal Firewall MEGA ...
Post by: Banners on 02 November, 2004, 07:56:03 PM
I use the ZoneAlarm free edition too.

And with AVG, AdAware and Search & Destroy available for free (for home use), you probably won't need to upgrade ZoneAlarm.

M@
Title: Re: Norton Personal Firewall MEGA ...
Post by: ukdane on 02 November, 2004, 09:38:19 PM
Too late, I bought it, along with the Pest Patrol program.

PP is still doing it's business- and so far as found 49 "pests"

Firewall has so far blocked 316 intusions of which 71 were high-rated.

The popups that they keep advising me that another attack has been blocked are damn annoying- and I don't understand quite why there have been so many "attacks"- I wonder if something hasn't been installed correctly.

I think I'll be running anti-virus (Norton) again tonight!
Title: Re: Norton Personal Firewall MEGA ...
Post by: WoD on 02 November, 2004, 09:59:07 PM
You can ignore most of the attacks and set your settings so that don't keep interrupted.
Title: Re: Norton Personal Firewall MEGA ...
Post by: Noisybast on 02 November, 2004, 10:54:21 PM
You can turn off alerts under Alerts & Logs, on the left hand menu...
Title: Re: Norton Personal Firewall MEGA ...
Post by: ukdane on 03 November, 2004, 04:28:48 AM
Don't know if it's related, but my version of Nero has just packed up on me too.
(I was going to make a back-up cd of the ZoneAlarm programs I've just bought and downloaded, as I didn't purchase the extra year long download option)

I've tried uninstalling it, rebooting, and reinstalling it, but it didn't help :-(
Title: Re: Norton Personal Firewall MEGA ...
Post by: Tiplodocus on 03 November, 2004, 04:55:18 AM
I'm a ZONEALARM fan as well.

Norton Anti-Virus recently caught a virus for me but somehow my outlook inbox got deleted.  I was looking for Powequest Lost and Found (someone said it was a free data recovery thing) but Symantec seem to have bought and hidden it.  Can anyone recommend anything else?  (Btw I've looked in my identities and there is an inbox there, it's just empty and hence not my old one).

And while we are all being Alpha Geek, I think I want to start getting rid of spyware and things. Can anyone recommend a free download for that?
Title: Re: Norton Personal Firewall MEGA ...
Post by: ukdane on 03 November, 2004, 02:41:29 PM
Re: Spyware, as mentioned above, when I bought ZoneAlarm, I also bought Pest Patrol with it, (essentially getting it for free as part of the bundle).

At the moment I'd recommend that. (But you'll have to pay for it ($39.95 or free with ZoneAlarm Pro)

I've previously used AdAware from Lavasoft, but I ran this before I installed Pest Patrol, then installed and ran Pest Patrol, and Pest Patrol, caught 50 "pests" that AdAware didn't!

I've just had a thought why Nero might not be working... I've just installed  RealPlayer, and I believe there's a burning program on that, which could be causing a conflict.

Investigation time again!
Title: Re: Norton Personal Firewall MEGA ...
Post by: WoD on 03 November, 2004, 03:35:12 PM
good fun though...
Title: Re: Norton Personal Firewall MEGA ...
Post by: Banners on 03 November, 2004, 06:28:47 PM
It's ironic that you've bought anti-spyware stuff and then installed RealPlayer(!)

If you want to avoid all the crap and background stuff that Real can add, use the alterative codec. Same goes for Quicktime.

M@

Link: Real Alternative

Title: Re: Norton Personal Firewall MEGA ...
Post by: ukdane on 03 November, 2004, 07:03:33 PM
Real player was installed prior to buying anti-spyware. (I didn't know there was a problem with it is there?)
I also have a full working version of quicktime- no problem there though, last time I checked.
I have Real Player, so that I can play UK radio stations over the net- and 40 metres of cable, mean I can blast it into the hifi in the sitting room too!
Title: Re: Norton Personal Firewall MEGA ...
Post by: Banners on 03 November, 2004, 07:13:11 PM
There isn't a problem with Real or Quicktime, it's just that they're quite bloated (especially Real) and can add numerous background tasks, consuming memory and CPU. Some versions of Real can also 'report back', which is what Spyware does of course.

Essentially they're fine, I'm just getting over-protective. It all depends how geeky you want to get about things like that.

M@ - King of the Geeks
Title: Re: Norton Personal Firewall MEGA ...
Post by: ukdane on 05 November, 2004, 05:19:08 AM
So, Is it ZoneAlarm, or Pest Patrol, that keeps making that annoying "Blop!" noise, and WTF does it mean?
Title: Re: Norton Personal Firewall MEGA ...
Post by: Banners on 05 November, 2004, 03:31:53 PM
So, Is it ZoneAlarm, or Pest Patrol, that keeps making that annoying "Blop!" noise, and WTF does it mean?

ZoneAlarm will notify you of all traffic, but you can turn that off on the "Main Alerts & Logs" tab. Dunno if it's that which makes a sound though?

Don't have Pest Patrol so not sure about that - sorry :-(

M@