Lacking space for the dead tree edition of tooth, I'm reduced to a monthly subscription of the e-edition through Clickwheel and I've been getting my progs in this fashion since August.
Since about March, the service has been a complete nightmare - fortnightly gaps between progs being made available and now, after my subscription had just renewed, I go to the site to discover my subscription has "expired".
20th of April I email their support and they give me the "Thrill suckers on the power lines, we'll update you soon" chat I've been given for all of the increasingly common service issues. I've emailed twice since - nothing in reply.
Anyone else a customer or having trouble? I don't wan't to cancel as it's the only way I can get my progs; plus they owe me four issues paid for but not received. i can't get anyone there to respond. Any suggestions?
Since about March, the service has been a complete nightmare - fortnightly gaps between progs being made available and now, after my subscription had just renewed, I go to the site to discover my subscription has "expired".
20th of April I email their support and they give me the "Thrill suckers on the power lines, we'll update you soon" chat I've been given for all of the increasingly common service issues. I've emailed twice since - nothing in reply.
Anyone else a customer or having trouble? I don't wan't to cancel as it's the only way I can get my progs; plus they owe me four issues paid for but not received. i can't get anyone there to respond. Any suggestions?
