Photoshop 7 help!

[Richmond Clements]

Hello all!

We have a problem that I hope one of you folks can help us with...

We've had a load more ram added to the pc, and since then cannot get Photoshop to run on it.
It will open alright, but when we try to open a file it shuts the programme down. We can open a file by selecting 'open with' on the file itself.


Any ideas as to wtf the problem is..?

Cheers!

[Mike Carroll]

Hi Rich,

Sounds like it might be what we call "just one of those things."

Check Photoshop's "Memory & Image Cache" settings (Ctrl-K, Ctrl-8): this will tell you how much memory Photoshop thinks is available, and how much it will use. If the Available RAM figure seems wrong, then - if you still have the install disks - try uninstalling Photoshop and re-installing it.

If that doesn't make any difference, then it could be something other than Photoshop that's causing the problem... I've heard that if you add more than four gigs of ram to a Windows XP machine then you can experience some weird effects, such as the one you're having (apparently XP isn't capable of dealing with more than four gigs).

That's pretty much all I can think of at the moment...

Hope you can get it sorted!

Cheers,
Mike

[Buddy]

RAC... I'd try re-inserting the RAM first before re installing and software.

Take it out and stick it back in again, might just be a poor connection.

[Richmond Clements]

Cheers guys, I'll have a go at these... or at least pass the info on to Bou...